求人を保存 検索に戻る 職務内容 求人情報 類似した求人Be the 2nd hire overseeing Japan market.Contribute at a growing, global AI-based tech company.企業情報Our client is a global sports-tech company: an AI-powered sports video content automation platform that creates real-time highlights via their technology.職務内容● Serve as the primary point of contact for the client.● Build and maintain an ongoing relationship for all client-related aspects, from product implementation onwards.● Utilize project management skills to drive all aspects of project planning, governance, and onboarding including detailed deployment timelines.● Work closely with our product, technical and delivery teams at HQ.● Deliver quarterly business reviews to reflect the value the customer derives from our service.● Extract value matter data from BI tools and reports.● Build best practices methodologies and be your trusted customer's consultant.● Identify upsell opportunities, leveraging, and discussing them directly with the customer.理想の人材● Minimum 3 years of Customer Success/Account Management/equivalent role background.● Experience working in a tech B2B company, with a SAAS product.● Technical fluency to understand SAAS technical aspects, explain coherently, and manage troubleshooting.● Prior experience in on-boarding/project management/training.● Interest in sports, watching and talking about sports on a daily basis.● Experience in video/social media/media streaming - an advantage.条件・待遇● Competitive salary range between 12-20M JPY depending on experience.● Fully remote opportunity (while being expected to be available for in-person client meetings in Tokyo).コンタクトHiroya Yajima求人番号JN-022025-6670718電話+81364021591求人情報分野営業職種アカウントマネージャー業界IT・通信勤務地東京23区雇用形態正社員担当コンサルタントHiroya Yajima担当コンサルタントの電話番号+81364021591求人番号JN-022025-6670718企業タイプ外資系企業勤務形態在宅可・ハイブリッド勤務可
