求人を保存 検索に戻る 職務内容 求人情報 類似した求人Lead the Client Service Center for a renowned luxury brandOpportunity to work in a fast-paced, international environment企業情報Our client is a large organization within the FMCG industry, part of a prestigious global luxury goods conglomerate. They are renowned for their high-quality products and exceptional customer service, with a significant presence in Tokyo and around the world.職務内容Manage day-to-day customer service operations and team performanceBuild strong relationships with clients and deliver personalized supportHandle escalations and complex customer inquiriesOversee order management, shipping, returns, and fraud investigationsAnalyze customer feedback and implement strategies to improve the client experience理想の人材Native-level in Japanese and Fluency in EnglishMinimum 1-3 years of people management in call centerStrong experience in customer service, e-commerce, or CRMFamiliarity with luxury clientele and communication styleExcellent problem-solving skills and ability to work under pressureExperience in leading and motivating a team条件・待遇Up to 9.5M JPYWork in the office up to 4x per monthStandard Japanese benefitsコンタクトMichelle Rosette求人番号JN-032025-6691824電話+813 6832 8698求人情報分野小売職種オペレーション業界小売勤務地東京都雇用形態正社員担当コンサルタントMichelle Rosette担当コンサルタントの電話番号+813 6832 8698求人番号JN-032025-6691824企業タイプ外資系企業
