Customer Care Manager - Machinery

東京都 外資系企業 年収 900万円 - 1200万円 外資系企業 在宅可・ハイブリッド勤務可 View Job Description
Manage the Customer Care team in Japan, including technical sales, field service, planning & administration for service & spare partsDrive and develop a proactive Customer Care mindset delivering superior Customer Care to our customers
  • Managing 3 Business Units in a multinational company
  • Great company culture - flexibility and international working environment

企業情報

Our client is a leading global technology solutions provider to high-value segments of the food processing and air transportation industries. They design, manufacture, test, and service technologically sophisticated systems and products for customers.

In Japan, they are a leading supplier of customized industrial food processing solutions and services used for high-value applications in the food processing industry. They design, manufacture, and service technologically sophisticated food processing systems for the preparation of ready-to-eat meals, shelf-stable sterilized packaged foods, meat, seafood, and poultry products, juice and dairy products, fruit and vegetables, and bakery products.

職務内容

  • Improving the overall customer care sales performance of the company in the Japan region for Protein Processing equipment, dealing with multinational firms as well as with the local player
  • Work closely with the APAC CC Director on defining and deploying new processes to improve service operations in the region
  • Responsible to develop, nurture and mentor the Japan team, skill matrix, competence gap analysis, and competence development programs
  • Working closely with sales management in Japan to expand the product portfolio offered in the Asia Pacific
  • Prepare and submit Weekly & monthly Forward Sales Forecast and Market Activities Reports

理想の人材

  • Fluency in English and Japanese
  • Relevant work experience with direct sales in B2B capital equipment and/or processing industry preferably in the food and beverage sector, especially in the poultry and refrigeration industries
  • Experience in after-sales

条件・待遇

  • Occasional international business travel
  • Great working environment
  • Great salary and incentive packages
コンタクト
Abiyan Arfani
求人番号
JN-022025-6671361
電話
+813 6832 8953

求人情報

分野
営業
職種
マネジメント
業界
製造業
勤務地
東京都
雇用形態
正社員
担当コンサルタント
Abiyan Arfani
担当コンサルタントの電話番号
+813 6832 8953
求人番号
JN-022025-6671361
企業タイプ
外資系企業
勤務形態
在宅可・ハイブリッド勤務可

ダイバーシティ&インクルージョン

マイケル・ペイジでは、多様性を受け入れるだけではなく、多様性のある社会づくりに取り組んでいます。あらゆるバックグラウンドの方からの応募を歓迎すると同時に、すべての人が自分らしく働けるようなインクルーシブな職場構築も支援しています。採用プロセスにおいて、お困りの方やサポートが必要な方がいましたら、お気軽にご連絡ください