End User Technical Support Retail Company

東京都 外資系企業 年収 500万円 - 700万円 外資系企業 View Job Description
As an IT Helpdesk Support, you will provide technical assistance to end-users, resolve IT-related issues, and contribute to the smooth operation of the company's IT infrastructure in Tokyo.
  • Join a dynamic team and play a vital role in supporting the brand
  • Work from home available

企業情報

Our client is a prominent European retail company that has established a strong global presence. With a focus on delivering exceptional customer experiences, the company is expanding its operations in Tokyo and seeks talented individuals to bolster its helpdesk support team.

職務内容

  • Provide frontline technical support and troubleshooting for end-users, ensuring timely resolution of IT-related issues.
  • Collaborate with team members to maintain and enhance the company's IT infrastructure, including hardware, software, and network systems.

理想の人材

  • Experience: Minimum of 2 years in a similar IT helpdesk/support role, preferably in a multinational environment.
  • Skills: Proficiency in troubleshooting hardware, software, and network issues. Strong knowledge of Microsoft Windows, Office 365, Active Directory, and remote desktop tools.
  • Personal Qualities: Excellent communication and interpersonal skills, customer-oriented mindset, ability to work independently and collaboratively in a fast-paced environment, and a proactive attitude toward problem-solving.
  • For This role, Fluency in English and Japanese is a must

条件・待遇

  • Competitive salary and benefits package.
  • Opportunity to work with a well-established European retail company and gain exposure to international practices.
  • Continuous learning and professional development opportunities.
  • A collaborative and inclusive work culture that values diversity and innovation.
  • Career growth prospects within a rapidly expanding organization.

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and motivation for joining the team. We look forward to reviewing your application!

コンタクト
Peryhan Essam
求人番号
JN-092024-6533372
電話
+813 6832 8691

求人情報

分野
IT
職種
ITサポート
業界
小売
勤務地
東京都
雇用形態
正社員
担当コンサルタント
Peryhan Essam
担当コンサルタントの電話番号
+813 6832 8691
求人番号
JN-092024-6533372
企業タイプ
外資系企業

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