求人を保存 検索に戻る 職務内容 求人情報 類似した求人Develop expertise in cutting-edge IT infrastructure and services.Opportunity to work in an international, collaborative environment.企業情報This company is a leading international pharmaceutical company, dedicated to improving health and quality of life through innovative medicines and therapies. Known for their expertise in healthcare, they are committed to advancing technology and providing a collaborative, forward-thinking work environment.職務内容Provide 2nd level technical support for end users, addressing hardware, software, and application issues.Collaborate with 1st and 2nd level support teams to enhance service quality.Analyze incident data and recommend improvements for better user experiences.Serve as a Subject Matter Expert in specific IT infrastructure services, such as Outlook, Office 365, and Mobility Services.Improve shift-left capabilities and reduce ticket volumes through better workflows and knowledge base articles.理想の人材Proficient in IT infrastructure technologies (Windows, Apple OS, O365, Azure Active Directory, Citrix, etc.)Familiar with ITIL methodology (ITIL v4 Foundation preferred).Team player with a solution-oriented mindset and a keen eye for detail.Good communication skills in both English and Japanese.条件・待遇Competitive salary and benefits.Work in an international, cross-cultural environment.Opportunities for career growth and professional development.Exposure to diverse technologies and industry best practices.コンタクトTai Oyamada求人番号JN-012025-6652233電話+813 6832 8665求人情報分野IT職種ITサポート業界ヘルスケア・製薬勤務地東京都雇用形態派遣社員担当コンサルタントTai Oyamada担当コンサルタントの電話番号+813 6832 8665求人番号JN-012025-6652233企業タイプ外資系企業
