Service Director@Global diagnostics firm (Tokyo, 16m)

東京都 外資系企業 年収 1000万円 - 1600万円 外資系企業 在宅可・ハイブリッド勤務可 View Job Description
We are looking for a Technical Service Director to lead a high-performing team, ensuring world-class support for advanced diagnostic solutions. Due to a merging of two entities, you will have exposure to a wide range of products by leading a multidicsiplinary team.
  • Global medical diagnostics firm, leader in the market
  • Manage an interdisciplinary team with lot of global connections

企業情報

Global leader in in vitro diagnostics (IVD), specializing in hemostasis, acute care diagnostics, and autoimmunity. Founded in 1966 and headquartered in Spain, our client develops, manufactures, and distributes innovative diagnostic solutions that help improve patient care and clinical efficiency.

職務内容

* People Management for Field Service Engineer, Product Repair Engineer, IT and Help Line, creating Best-fit Organization
* Asset Management for Company service tools, All Spare parts, Demo/Back up units (VSR), Product stock in Warehouse, Show room and local yard.
* P/L Management for maximizing the profit including service contract, on-call service fee, repair charge, and minimizing the cost including service part cost, and all kinds of expenses,
* Delivers effective solutions to customers on any technical related matters and problems, and improves the customers satisfaction.
* Prepares technical service system and support program for all product line, including new product in Japan.

理想の人材

* 5+ years' experience in service manager role in medical or related fields.
* Work experience in ISO 13485 or 9001Technical experience and knowledge of medical instrument including maintenance and repair.
* Experience in business analytics and understand business and operations underlying data structure.

条件・待遇

* Flexible working style, including remote work.
* Competitive salary, benchmarked as best in the industry.
* Possibility to engage with local and international customers, including cross-function work with multidisciplinary teams.

【詳細を面談にてご説明可能です】

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【Eduardo-About Me】エンジニア×ヘルスケア×リクルーター Specialized healthcare recruiter
◎トライリンガル(日本語・英語・スペイン語)Trillingual in Japanese, English and Spanish.
◎東京工業大学大学院にて化学工学を専攻し、プロセス制御・プラントエンジニアとしてキャリアを形成を経て、現在に至る
Process automation/plant engineer in the chemical industry. Tokyo Institute of Technology, MEng in Chemical Engineering.
◎ヘルスケア業界(医療機器)にて主にコマーシャルポジションを担当。
Sr. Consultant / Healthcare / Commercial positions
◎他社に比べて支援実績数が多く、社内外にて多数受賞実績あり
- 2023 Division Top Biller
- Recruit Direct Scout, Top 3 Division Biller
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コンタクト
Eduardo Takara
求人番号
JN-032025-6701833
電話
+813 6832 8678

求人情報

分野
ライフサイエンス
職種
医療機器
業界
ヘルスケア・製薬
勤務地
東京都
雇用形態
正社員
担当コンサルタント
Eduardo Takara
担当コンサルタントの電話番号
+813 6832 8678
求人番号
JN-032025-6701833
企業タイプ
外資系企業
勤務形態
在宅可・ハイブリッド勤務可

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