カスタマーサービスの金融の求人

ヨーロッパの大手金融グループの中で保険金の一次査定業務を行っていただきます。正確性と迅速な対応が求められるポジションであり、保険業務の基礎知識や細部に注意を払う能力が活かせるポジションです。

We are looking for a motivated and dedicated Customer Service Associate who is passionate about providing exceptional service and support to our clients in the financial services industry.

The Team in Tokyo is looking for candidates experienced in client facing roles, management, and knowledgeable about the responsibilities of sales teams. Aside from managing the client facing team, the candidate will work closely with the Relationship Manager from sales to address client needs and set up incentive plans.

This position is focused on managing accounts receivable and Collections related tasks to ensure smooth cash flow within the company.

As the Customer Support Team Lead you will be focusing on building and leading a strong support team, developing customer-centric processes, providing valuable feedback to product development teams, improve operational efficiency.

The role of a Customer Support entails providing exceptional customer service, handling customer inquiries, and ensuring customer satisfaction. This individual will be the first point of contact for customers and is expected to maintain professionalism and courtesy at all times. The company welcomes individuals who are interested in long-term growth and taking on more strategic roles.

日本の金融業界にイノベーションを起こす急成長中のフィンテック企業で、主力サービスを支えるカスタマーサポートのSV候補としてご活躍いただきます。資産運用をより多くの方の身近な存在とするべく、お客様の意見に耳を傾け、価値あるサービスの構築に直接携われる非常にやりがいあるポジションです。

企業向け決済サービスの加盟店に対する問い合わせ対応を行います。

電話やメール、チャットを通じて、丁寧かつ的確なサポートを提供します。

The company aims to create a platform where users are well-supported through a ticketing system, live chat, and phone calls. Handle back-office tickets and address customer enquiries, advice, and suggestions via email or online tools.

As part of the Customer Support Staff Team, you will be responding to customer inquiries on the platform services and tools and creating manuals and reports on inquiries trends.

The Team Leader for Collections will be reporting directly to the Collection Manager and will be responsible for vendor management with outside agencie, coming up with new strategies to increase the amount of collections, and increase job efficiency of the team members.

As the Customer Support Representative you will be reporting directly to the Chief Operating Officer and be responsible for all interactions between the company and their customers in Japan. The focus will be on establishing the customer support service for the market, creating local protocols and templates to support the launch of the new platform.

グローバルソフトウェア企業で国内外のチームとともに顧客対応をするカスタマーサポート職です。キャリアアップの見込みありのポジションです。

日本の金融業界にイノベーションを起こす急成長中のフィンテック企業で、主力サービスを支えるカスタマーサポートのSV候補としてご活躍いただきます。資産運用をより多くの方の身近な存在とするべく、お客様の意見に耳を傾け、価値あるサービスの構築に直接携われる非常にやりがいあるポジションです。