Bilingual Tech Support for In-house Data Tool

東京23区 派遣社員 日系企業 View Job Description
You'll support internal users of a company-wide web analytics platform. The role includes user inquiries, documentation, and product training within a data-focused team.
  • Use your English and technical skills in a global environment
  • Be part of an internal product team that empowers data-driven decisions

企業情報

This major tech-driven company provides a wide range of online services across industries. Known for its large-scale systems and data-oriented culture, it offers an environment where innovation and cross-functional collaboration thrive. You'll be supporting an internal analytics platform that is actively used across many departments to drive key business decisions.

職務内容

  • Respond to internal user inquiries and coordinate with product/engineering teams
  • Deliver product demonstrations to internal users
  • Create and maintain manuals, FAQs, and knowledge base articles
  • Ensure product performance aligns with user needs
  • Deepen expertise in the product and related internal processes

理想の人材

  • Experience creating user manuals or training materials
  • Background in IT product support (Tier 1) or training
  • Hands-on experience with Google Analytics or Adobe Analytics
  • Business-level English (TOEIC 800+) and ability to read/write Japanese

条件・待遇

  • Use both Japanese and English in a global team
  • Opportunity to work in a data-centric tech environment
  • Exposure to internal products used across multiple business units
  • Hybrid work flexibility may be available
コンタクト
Naoko Toda
求人番号
JN-042025-6708696
電話
+81 3 6832 8648

求人情報

分野
IT
職種
ITサポート
業界
IT・通信
勤務地
東京23区
雇用形態
派遣社員
担当コンサルタント
Naoko Toda
担当コンサルタントの電話番号
+81 3 6832 8648
求人番号
JN-042025-6708696
企業タイプ
日系企業

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