IT・通信業界のカスタマーサービスの求人

チャットでエンドユーザーサポート担当者として、顧客からの問い合わせに対応し、技術的な支援を提供します。また、最適なサービスと解決策を提供するためのプロセス改善にも取り組みます。

日系IT企業で、アルバイトの求人情報提供を担当し、電話やメールでお客様のお問い合わせに対応し、トレーナーとしてカスタマーサービス向上に貢献していただけるポジションです

動画投稿系のSNSのライブ配信やアップロード前の投稿動画(英語含む)で、決められているルールに違反した言動がないかコンテンツチェックする業務です

We are seeking a Quality Assurance & Training to oversee the development and implementation of quality frameworks and training programs within a global team. In this role, you will ensure quality standards, manage training plans, and drive continuous improvement across operations to enhance partner satisfaction and performance.

アカウントマネジャーは、顧客のビジネスとオペレーションについてクライアントのメインカウンターとなり、クライアントとの良好なリレーションおよび期待値にそったサービス提供を責務とします。外資系クライアント企業様のアカウント担当をいただきますので、英語の使用頻度が高いです。

沖縄のバイリンガルコールセンターの管理者としてご入社いただきます。今までのご経験に応じて配属、役職、トレーニング内容が決まります。

The role of a Content Moderator is critical in maintaining the online community's safety, ensuring user-generated content complies with the company's guidelines. The successful candidate will review, moderate, and address any inappropriate content within the platform.

The Team Lead Content Moderation position requires an individual with strong leadership skills and an excellent understanding of moderating online content. This role is ideally suited for someone adept at ensuring a safe and respectful online environment.

We're seeking a dedicated End User Support specialist to offer excellent customer service and resolve technical issues. The ideal candidate is comfortable working in a customer service department and possesses a strong customer service background.

As a Quality Assurance Analyst, you'll audit labeling processes, ensure accuracy, and support team improvements. This role requires bilingual skills and collaboration with global teams while reviewing sensitive content.

Lead and oversee a team of moderators to ensure a safe and positive gaming environment. Manage workflows, enforce quality standards, and collaborate with clients to maintain trust and safety policies.

This role involves maintaining and verifying business data on a map platform, ensuring accuracy through direct communication with businesses. You'll troubleshoot user issues, collaborate with engineers, and meet productivity and quality targets in a fast-paced environment.

-Provide customer support to our exisitng customers [internationally & in Japan]

-Communicate internally to solve the issue in a timely manner

As an Operations Manager, you'll lead a team to deliver exceptional customer support for top-tier gaming clients, managing performance, KPIs, and client relationships. This role offers a competitive salary, hybrid work flexibility, and the chance to grow in the gaming industry.

We are seeking a highly organized and detail-oriented Sales Administrator to join our team in Tokyo. This position will play a key role in supporting our sales operations, ensuring efficient and effective sales administration that contributes to our team's success.

Team Leader will manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily.

As a Customer Service Manager, you will oversee outsourced call centers, manage customer issues, and lead a team to ensure exceptional service. You'll collaborate across departments to improve processes and shape customer service offerings, with potential for global impact.

The position involves monitoring live streams and pre-uploaded videos (in English and Japanese) to ensure compliance with established regulations. As a Team Lead, you will also be in charge of checking the quality of team members performance.

大手BPO企業にて、クライアントであるSNS企業の配信動画チェック業務を担当していただきます。チームリーダーとしてご活躍いただきながら、安定したキャリアパスを築ける環境が整っています。