Save Job Back to Search Job Description Summary Similar JobsGrowing global travel tech company, fully remote (1 year renewing contract).Create big impact in new Japan market, establishing key customer relationships.About Our ClientOur client is a leading commercial platform in the travel and hospitality industry, offering actionable market insights, business intelligence, and pricing tools to maximize revenue growth.Job Description● Drive customer retention and maximise renewal rates.● Expand account footprint and penetration through strategic account planning and project management.● Conduct Quarterly Business Reviews (QBRs) for major accounts and Health Checks for smaller clients.● Regularly train customers and update them on new features.● Work closely with Business Development Managers to optimise and strengthen strategies for large accounts.● Proactively interface with various teams to address customer issues.● Identify growth opportunities within territories, enhancing revenue from existing accounts.● Maintain frequent communication with clients, including feedback calls and account reviews.● Accurately log and update customer interactions in Salesforce.The Successful Applicant● Minimum 3-5 years experience in a combination of revenue management, and/or marketing/sales or providing services and solutions to hotels in revenue management, and/or marketing/sales.● In depth understanding of the hotel industry landscape.● Strong ability to communicate effectively with C-Level executives.● Skilled in multitasking, pressure handling, and achieving both client and company financial objectives.● Excellent analytical, problem-solving skills and troubleshooting skills.● strong overall business and people skills, including presentation and sales skills.● Self-motivated, goal-oriented, think and act collaboratively.● Proficiency in Excel, MS Word, PowerPoint, Salesforce; knowledge of Global Hotel Chains systems (PMS/CRS/RMS) is a big plus.● Proficiency in English and Japanese.What's on Offer● Flexible working environment: Full remote for Japan.● Flexible time off: Autonomy to manage your work-life balance.● Collaborative team: High-bar, friendly, creative, and passionate colleagues.● Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.● Impactful work: Shape products relied on by 85,000+ users worldwide.● Competitive compensation: Proactively maintained to value your work.● Referral bonuses: Earn rewards for bringing in new talent.Note: This opportunity will be a renewing 1-year contract.ContactHiroya YajimaQuote job refJN-032025-6704098Phone number+81364021591Job summaryFunctionSalesSpecialisationAccount ManagerSpecialisationLeisure, Travel & TourismLocationTokyo 23 WardsJob TypePermanentConsultant nameHiroya YajimaConsultant phone+81364021591Job ReferenceJN-032025-6704098Company TypeForeign MultinationalWork from HomeWork from Home or Hybrid
