Save Job Back to Search Job Description Summary Similar JobsGlobal EnvironmentHybrid working environmentAbout Our ClientOur client is a globally recognized powerhouse in the Technology & Telecoms industry. This large organization is headquartered in Tokyo and is known for its innovative approach and commitment to excellence.Job Description- Organize and lead the team's customer success and onboarding activities, ensuring a seamless experience for platforms (clients).- Oversee the onboarding process from initial assessment through to final deliverables, ensuring all client requirements are met.- Define, implement, and continuously improve project management processes to enhance efficiency and effectiveness.- Coordinate and facilitate communication among various stakeholders across departments in Rakuten to ensure alignment on project objectives.- Negotiate with stakeholders to establish clear expectations and resolve any conflicts that may arise.- Identify and proactively remove blockers to ensure smooth project execution and timely delivery.- Monitor project progress, performance, and budget adherence, making adjustments as necessary to meet deadlines.The Successful Applicant- 3-5 years of project management experience in web/cloud service development.- Basic knowledge of the software development lifecycle and Agile methodologies.- Excellent communication and negotiation skills for effective collaboration with diverse teams.- Proven ability to manage multiple ongoing initiatives simultaneously.Strong analytical, problem-solving, and time management skills.- Customer-focused mindset with a commitment to delivering outstanding service.- Ability to take the lead and initiative in proposing process enhancements to improve efficiency.- Proficiency in project management tools (e.g., Jira, Microsoft Project).What's on OfferHybrid Working environmentSocial InsuranceContactMaika EndoQuote job refJN-042025-6724723Phone number+81357337160Job summaryFunctionITSpecialisationProject ManagementSpecialisationTechnology & TelecomsLocationTokyoJob TypeTemporaryConsultant nameMaika EndoConsultant phone+81357337160Job ReferenceJN-042025-6724723Company TypeJapanese Corporate