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Helpdesk Support

Tokyo 23 Wards 日系企業 ¥5,000,000 - ¥6,500,000 per year Foreign Multinational Work from Home or Hybrid View Job Description
Our client is looking for a bilingual support engineer to handle IT requests and resolve issues encountered in users' daily IT use, including (but not limited to) PCs, peripherals, networks, and mobile devices.
  • Urgent Hiring
  • Globalised Workplace

About Our Client

This company is a multinational corporation that specialise in luxury goods such as bag, clothing, accessories, and jewellery. It owns several prestigious brands and has a reputation for creating innovative and stylish products that cater to the high-end market.

Job Description

* Organise purchases, installation, upgrade, and replacement of corporate computers, peripherals, mobile devices, software licenses, and network equipment as needed, in line with corporate standards and approved budgets.
* Manage lifecycle of IT assets (hardware and software, from acquisition to disposal).
* Coordinate with vendors and Technologies teams;
* Periodically review and propose necessary training plans, based on the latest corporate standards and IT support needs.
* Develop and maintain IT support documentation and knowledge base.

The Successful Applicant

* Advanced knowledge of PC hardware and peripherals
* Advanced knowledge of desktop and server operating systems - Windows family and Apple family
* Advanced knowledge of common software applications such as MS Office, Outlook, antivirus, etc.
* Knowledge of mobile devices and services
* Knowledge of Active Directory administration
* Team-/customer-oriented attitude and working style
* Ability to work independently and under minimum supervision
* Ability to work under pressure and to meet tight deadlines
* Excellent analytical and problem-solving skill

What's on Offer

- A dynamic, energetic working environment with good work/life balance
- Open culture and job rotation available to enable internal career development

Contact
Yiying Song
Quote job ref
JN-012023-5894825
Phone number
+81 3 6832 8643

Job summary

Function
IT
Specialisation
Helpdesk / Desktop Support
Specialisation
FMCG (Fast Moving Consumer Goods)
Location
Tokyo 23 Wards
Job Type
Temporary
Consultant name
Yiying Song
Consultant phone
+81 3 6832 8643
Job Reference
JN-012023-5894825
Company Type
Foreign Multinational
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.