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D2C Ecommerce Manager (9M)

Tokyo 23 Wards 外資系企業 ¥8,000,000 - ¥9,000,000 per year Foreign Multinational Work from Home or Hybrid View Job Description
Lead the development and execution of an eCommerce strategy to drive growth and profitability.Manage the end-to-end operations of the eCommerce platform and oversee a talented team to optimize performance.
  • Offering you opportunities for personal and professional growth.
  • Work with a dynamic and entrepreneurial team that values creativity, new ideas.

About Our Client

  • A rapidly expanding and innovative eCommerce startup known for its unique approach to retail and marketing, blending technology and design to deliver exceptional customer experiences.
  • The company is committed to sustainability, creating better customer experiences, and offering flex working arrangements, making it an attractive environment for ecommerce professionals.



Job Description

  • Develop and execute the eCommerce strategy in line with global goals.
  • Oversee website and marketplace revenue management.
  • Manage end-to-end website development and daily operations.
  • Drive experimentation and optimization of the online customer experience.
  • Lead retention and loyalty initiatives to increase customer lifetime value.
  • Monitor trends and competitors to keep the platform competitive.
  • Ensure platform uptime, security, and scalability.
  • Conduct user experience and performance testing to improve conversion rates.
  • Collaborate across departments to ensure seamless operations.
  • Hire, mentor, and lead a talented team of designers, engineers, and product managers.
  • Communicate eCommerce strategy and priorities to cross-functional teams.
  • Analyze performance metrics to drive insights and optimize performance.



The Successful Applicant

  • Native or fluent in Japanese (N1) and proficient in Business English.
  • Experience in eCommerce leadership, especially in a fast-growing consumer brand.
  • Proven experience managing a team and global stakeholders.
  • Expertise in eCommerce operations, including production, design, CMS, and sales management.
  • Ability to create clear, actionable product specifications and user stories.
  • Skilled in agile/scrum methodology and collaboration with design and development teams.
  • Strong analytical skills, with experience in optimizing conversion rates and analyzing site traffic.
  • Experience in Shopify store management and content adjustments to improve performance.



What's on Offer

  • Hybrid working options and the ability to work remotely or from the office.
  • 20+ days of annual leave, with additional time off for volunteer, parental, and personal leaves.
  • Access to a Learning Management platform for continuous growth and development.
  • Opportunities for personal growth budgets and dedicated learning days.
  • An inclusive and supportive company culture with a focus on work-life balance and employee well-being.
  • Employee Assistance Program offering unlimited sessions for financial, relationship, and mental health support.
  • A socially responsible company with a strong commitment to sustainability, including BCorp certification and partnerships with environmental organizations.



Contact
Lien Nguyen
Quote job ref
JN-022025-6677248
Phone number
+81 3 6832 8657

Job summary

Function
Digital
Specialisation
Ecommerce
Specialisation
FMCG (Fast Moving Consumer Goods)
Location
Tokyo 23 Wards
Job Type
Permanent
Consultant name
Lien Nguyen
Consultant phone
+81 3 6832 8657
Job Reference
JN-022025-6677248
Company Type
Foreign Multinational
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.