End User Support at Leading IT Company

Tokyo 23 Wards 日系企業 ¥3,700,000 - ¥4,000,000 per year Japanese Corporate View Job Description
We're seeking a dedicated End User Support specialist to offer excellent customer service and resolve technical issues. The ideal candidate is comfortable working in a customer service department and possesses a strong customer service background.
  • The chance to be part of a dynamic and growing industry.
  • Work culture that values teamwork and innovation.

About Our Client

Our client is a large organization in the IT outsourcing industry. They are recognized for their customer-centric focus and robust technological solutions.

Job Description

  • Provide excellent customer service to end users.
  • Resolve technical issues related to the company's products and services.
  • Collaborate with the customer service team to enhance service delivery.
  • Document and report customer feedback to the relevant teams.
  • Contribute to team effort by achieving related results as needed.

The Successful Applicant

A successful End User Support should have:

  • A strong background in a customer service environment.
  • Excellent problem-solving skills.
  • High business Japanese (both written and spoken)
  • High business English (both written and spoken)
  • Able to start working soon

What's on Offer

  • Opportunity to work in a large organization in the heart of Tokyo
  • Work culture that values teamwork and innovation.
  • The chance to be part of a dynamic and growing industry.



We invite talented and dedicated individuals seeking to make a difference in the industry to apply.

Contact
Davide Capretta
Quote job ref
JN-032025-6690901
Phone number
+81 3 6832 8675

Job summary

Function
Customer Service
Specialisation
Customer Service Officer – Inbound
Specialisation
Technology & Telecoms
Location
Tokyo 23 Wards
Job Type
Temporary
Consultant name
Davide Capretta
Consultant phone
+81 3 6832 8675
Job Reference
JN-032025-6690901
Company Type
Japanese Corporate

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.