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Operational Risk @ Global Life Insurance Firm

Tokyo 23 Wards 外資系企業 Foreign Multinational Work from Home or Hybrid View Job Description
Join a global insurer's Tokyo-based Operational Risk team, acting as a second-line control function across business and tech domains. This is a hands-on opportunity to oversee operational incidents, support internal control enhancements, and manage Effective Control Framework implementation across the organization.
  • Lead firm-wide incident & control improvements
  • Gain exposure to group-level risk projects

About Our Client

Our client is a leading international insurance group with a strong footprint in Japan. Their Operational Risk team plays a key role in safeguarding the firm's control environment, ensuring incident transparency, and driving enterprise-wide process improvements.

Job Description

  • Manage operational incident lifecycle, including impact analysis and root cause assessments
  • Coordinate response, reporting, and FSA communication for personal information breaches
  • Drive improvements through trend analytics and system/process upgrades
  • Support risk governance by assessing controls, facilitating ORM trainings, and tracking action plans
  • Lead cross-functional coordination for policy alignment and digital risk tool implementation (iRisk, Power BI, etc.)
  • Continuously improve risk frameworks (ECF) in line with NN Group and FSA requirements

The Successful Applicant

  • Experience in Operational Risk, Audit, or Internal Control functions
  • Strong bilingual communication (Japanese & English)
  • Skilled in cross-team facilitation and collaborative coordination
  • Proactive, growth-oriented attitude with the ability to multi-task
  • Power BI or data analysis/reporting experience preferred
  • Familiarity with financial services or insurance environments is a plus

What's on Offer

  • Engage with local and global stakeholders, including HQ in Europe
  • Career growth potential into ORM Manager or Risk Specialist roles
  • Hybrid work flexibility and exposure to digital transformation tools
Contact
Carl Iso
Quote job ref
JN-032025-6705237
Phone number
+81 80 4676 4473

Job summary

Function
Banking & Financial Services
Specialisation
Risk Management
Specialisation
Financial Services
Location
Tokyo 23 Wards
Job Type
Permanent
Consultant name
Carl Iso
Consultant phone
+81 80 4676 4473
Job Reference
JN-032025-6705237
Company Type
Foreign Multinational
Work from Home
Work from Home or Hybrid

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.