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【NEW!】 IT Support @ Global Insurance Leader

Tokyo 日系企業 ¥5,000,000 - ¥6,000,000 per year Foreign Multinational View Job Description
In this position, you will be maintaining the stability and performance of our internal systems by offering Tier 1 support as the main contact for Asia Pacific users, handling basic software and application issues, escalating complex cases, and assisting users across various time zones.
  • Global Career Growth in a Multinational Environment
  • Competitive Salary and Exceptional Work-Life Flexibility

About Our Client

This company is one of the world's largest insurance companies, specialising in risk management and providing financial solutions to the international corporations. By joining their team, you'll be exposed to the exciting growth opportunity where you can work with the cutting edge technology and equally skilled professionals from the field.

Job Description

  • Providing Tier 1 IT Support visa telephone, email, and ticketing systems.
  • Troubleshooting software, application, and hardware issues.
  • Monitoring network software and operating systems.
  • Keeping track of IT requests and managing escalation if necessary.

The Successful Applicant

  • Experience in IT support or related field.
  • Proficient in Windows OS, Microsoft Office, and Active Directory.
  • Strong communication skills.
  • Fluent in English; Japanese is a plus, but not required.

What's on Offer

  • Global Exposure: Work with international teams, broadening your career horizons.
  • Work-Life Balance: Enjoy hybrid work and flexible hours for better balance.
  • Career Growth: Thrive with advanced technology and an inspiring team.
Contact
Tai Oyamada
Quote job ref
JN-022025-6673827
Phone number
+813 6832 8665

Job summary

Function
IT
Specialisation
IT Support
Specialisation
Technology & Telecoms
Location
Tokyo
Job Type
Temporary
Consultant name
Tai Oyamada
Consultant phone
+813 6832 8665
Job Reference
JN-022025-6673827
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.