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QA Analyst - open to no experience

Tokyo 外資系企業 ¥4,500,000 - ¥5,000,000 per year Foreign Multinational View Job Description
As a Quality Assurance Analyst, you'll audit labeling processes, ensure accuracy, and support team improvements. This role requires bilingual skills and collaboration with global teams while reviewing sensitive content.
  • Competitive salary & benefits with career growth opportunities
  • Work in a dynamic, global team with a fun and engaging office culture

About Our Client

This opportunity is with a large organization within the Technology industry.

Job Description

  • Conduct daily audits to ensure accuracy and compliance
  • Identify errors and trends, providing constructive feedback for improvement
  • Collaborate with BPO teams and trainers to enhance quality standards
  • Assist in onboarding new hires, helping them meet performance goals
  • Address quality-related inquiries and provide policy clarification
  • Work closely with Safety Specialists to refine workflows and processes
  • Maintain a high level of attention to detail while reviewing sensitive content
  • Communicate effectively with both Japanese and international teams

The Successful Applicant

  • Native-level Japanese and business-level English
  • Strong attention to detail and ability to work both independently & collaboratively
  • Open to working onsite five days a week
  • Bachelor's degree

What's on Offer

🎉 Paid Time Off: 12 annual leave days + 4 summer days + 10 sick days (prorated)

🎁 Performance Bonus: Up to ¥1.5M in internal mobility incentives

🍕 Office Perks: Unlimited snacks, drinks, and fun company events

Contact
Michelle Rosette
Quote job ref
JN-032025-6683525
Phone number
+813 6832 8698

Job summary

Function
Customer Service
Specialisation
Call Center
Specialisation
Technology & Telecoms
Location
Tokyo
Job Type
Permanent
Consultant name
Michelle Rosette
Consultant phone
+813 6832 8698
Job Reference
JN-032025-6683525
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.