Save Job Back to Search Job Description Summary Similar JobsHybrid work model with up to 2 days of WFH.Join a dynamic team in a fast-paced ecommerce environment.About Our ClientWell-known E-commerce businessJob DescriptionKey ResponsibilitiesRespond to customer inquiries via email and phoneSupport sellers with platform-related issues and provide solutionsHandle escalations and collaborate with internal teamsCollect customer feedback to improve support processesBuild strong relationships with sellers and contribute to their successThe Successful ApplicantRequirements3+ years of customer support experience, ideally in eCommerceFluent in Japanese, business-level EnglishStrong communication and problem-solving skillsExperience working in a hybrid or remote environment is a plusFamiliarity with tools like Slack, Zoom, and Microsoft OfficeWhat's on Offer✅ Competitive salary up to 6M JPY ✅ Flexible hybrid work environment (2 days WFH per week) ✅ Join a global team and support one of the biggest eCommerce platformsContactMichelle RosetteQuote job refJN-032025-6693051Phone number+813 6832 8698Job summaryFunctionCustomer ServiceSpecialisationCall CenterSpecialisationRetailLocationTokyo 23 WardsJob TypePermanentConsultant nameMichelle RosetteConsultant phone+813 6832 8698Job ReferenceJN-032025-6693051Company TypeForeign Multinational
