Save Job Back to Search Job Description Summary Similar JobsOpportunity to work in a professional and growth-oriented environmentGenerous remote work policyAbout Our ClientA global and well-established logistics provider offering a wide range of services in logistics. With a significant presence in the industry and a diverse team, they focus on providing top-notch services to their clients globally.Job DescriptionCoordinating and managing all aspects of import operations from creation/receipt of the orders through to the delivery to final destination.Maintaining a high level of customer satisfactionTo control, monitor and carry out the shipping orders at optimal efficiencyDevelop effective relationships with customers, service providers and other offices and agentsCollaborate with team members to achieve service targetsContribute to a positive and inclusive work environmentThe Successful ApplicantA successful Customer Service professional in our Ops Team should have:A solid background in the Transport & Distribution industrySuperior customer service and interpersonal skillsStrong organizational and multitasking abilitiesA keen eye for detail and problem-solving skillsProficiency in using computer systems for data entry and record-keepingExcellent communication skills, both written and verbalWhat's on OfferA bonus scheme on top of base salaryOpportunity to work in a professional and growth-oriented environmentGenerous remote work policyA permanent role in a globally recognized organizationA company that strongly values the contribution of each employeeWe look forward to your application!ContactDavide CaprettaQuote job refJN-032025-6704225Phone number+81 3 6832 8675Job summaryFunctionCustomer ServiceSpecialisationCustomer Service Officer – InboundSpecialisationTransport & DistributionLocationTokyo 23 WardsJob TypePermanentConsultant nameDavide CaprettaConsultant phone+81 3 6832 8675Job ReferenceJN-032025-6704225Company TypeForeign Multinational