NEW: Customer Service & Operations - LOGISTICS

Tokyo 23 Wards 外資系企業 ¥4,000,000 - ¥5,000,000 per year Foreign Multinational View Job Description
Looking for a customer service experienced candidate to join the team in Tokyo. Reporting to a team leader of Operation team, you will be responsible for Import customer service and operations.
  • Opportunity to work in a professional and growth-oriented environment
  • Generous remote work policy

About Our Client

A global and well-established logistics provider offering a wide range of services in logistics. With a significant presence in the industry and a diverse team, they focus on providing top-notch services to their clients globally.

Job Description

  • Coordinating and managing all aspects of import operations from creation/receipt of the orders through to the delivery to final destination.
  • Maintaining a high level of customer satisfaction
  • To control, monitor and carry out the shipping orders at optimal efficiency
  • Develop effective relationships with customers, service providers and other offices and agents
  • Collaborate with team members to achieve service targets
  • Contribute to a positive and inclusive work environment

The Successful Applicant

A successful Customer Service professional in our Ops Team should have:

  • A solid background in the Transport & Distribution industry
  • Superior customer service and interpersonal skills
  • Strong organizational and multitasking abilities
  • A keen eye for detail and problem-solving skills
  • Proficiency in using computer systems for data entry and record-keeping
  • Excellent communication skills, both written and verbal

What's on Offer

  • A bonus scheme on top of base salary
  • Opportunity to work in a professional and growth-oriented environment
  • Generous remote work policy
  • A permanent role in a globally recognized organization
  • A company that strongly values the contribution of each employee



We look forward to your application!

Contact
Davide Capretta
Quote job ref
JN-032025-6704225
Phone number
+81 3 6832 8675

Job summary

Function
Customer Service
Specialisation
Customer Service Officer – Inbound
Specialisation
Transport & Distribution
Location
Tokyo 23 Wards
Job Type
Permanent
Consultant name
Davide Capretta
Consultant phone
+81 3 6832 8675
Job Reference
JN-032025-6704225
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.