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Retail Operations & IT Specialist - APAC

Tokyo 23 Wards 外資系企業 ¥7,000,000 - ¥9,000,000 per year Foreign Multinational View Job Description
The Retail Operations & IT Specialist - APAC supports retail technology solutions, POS systems, and operational processes across the region, ensuring seamless store performance and efficiency. This role collaborates with global IT teams and retail stakeholders to optimize system integrations, troubleshoot technical issues, and drive digital transformation initiatives.
  • Flexible work setting
  • International Working Environment

About Our Client

The client is a luxury fashion brand with a strong presence in the APAC region, known for its high-end products and commitment to blending innovation with timeless design. They focus on enhancing the retail experience through technology-driven solutions, ensuring seamless operations across their stores.

Job Description

  • Take charge of the procurement process for new hardware and coordinate the installation efforts in collaboration with the IT department, vendors, and store teams.
  • Serve as the initial point of contact for technical problems occurring at the store level, which may include POS and other store system issues like hardware and software malfunctions.
  • Provide education and training to store teams regarding operational procedures, proper usage of POS systems, and other technology used in the store, with the aim of improving their understanding and efficiency.

The Successful Applicant

The successful candidate is a tech-savvy retail operations specialist with strong experience in POS systems, retail IT solutions, and process optimization across the APAC region. They have a problem-solving mindset, excellent communication skills to collaborate with global teams, and the ability to drive digital transformation initiatives while ensuring seamless store operations.

What's on Offer

- Exciting Regional Role - Opportunity to work in a key APAC position, driving retail IT and operational excellence across multiple markets.
- Career Growth & Development - Work with a prestigious luxury brand, gaining exposure to global retail technology trends and digital transformation projects.
- Competitive Compensation & Benefits - Attractive salary package, employee discounts, and additional perks aligned with a premium brand.

Contact
Jessa Chiwaya
Quote job ref
JN-062023-6093945
Phone number
+81 3 6832 8980

Job summary

Function
IT
Specialisation
IT Support
Specialisation
Retail
Location
Tokyo 23 Wards
Job Type
Permanent
Consultant name
Jessa Chiwaya
Consultant phone
+81 3 6832 8980
Job Reference
JN-062023-6093945
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.